A source of pride in the c9 product for us has been the level of depth, sophistication and responsiveness of reporting available from C9.  Having professional experience in a broad range of IT operations, reporting is typically a difficult thing for a software company to get right.  C9 in comparison to other unrelated IT suppliers excels in this area.

C9 contains 90 built-in reports, which can be printed, emailed or exported into other systems such as an excel spread sheet.  In addition to this the miner system allows you to construct and build your own sophisticated queries, export the data or use it to facilitate a  SMS/Email/Letter campaign.

There is a growing trend amongst some C9 customers for even more sophisticated reporting demands to facilitate very specific requirements for inventory management,  staff rewards/commission structures and marketing among other things.   To even better serve this growing need c9 will shortly provide a service were we build for you customized reports.  The reports will be specifically constructed for your business according to your requirements and accessed via the miner sub system.  The reports will generally run alot faster than miner constructed reports with richer range of facilities and options available.   Reports are provided with a once off cost which also covers 12 months of maintenance support for the created reports.  Cost will vary depending on complexity of the report.  Typical  reports will cost ~ $150 per report to construct. They will be loaded into your c9 and you can run them as often as you like.

For a quote on a custom report contact Barney.

Normal work and enhancement on existing miner and built in reports will continue as always.  The advanced reporting service does not supercede this work. It is provided to assist operators with very specific and sophisticated needs that which we assess to not have broader appeal to all c9 customers. Similar to the niche that miner fills, but a solution that is even more rich and powerful, but not DIY.