C9 websites can now display information on part alternatives.

When you view a part part will show you list of alternative part numbers. Useful for finding stocked aftermarket alternatives etc

This new feature is disabled by default as some dealers alternatives database is either inaccurate or confidential and shouldn't be effectively published on dealer websites.

If you are interested in this feature, contact us to enable.

Includes DB changes. You need to log all terminals out during upgrade

Tweaks and fixes

• Statements print zero balance statements if there are txns in the reporting period.
• clocking bug fix when clocked onto a wait type overnight the wait type is no longer selectable on the next day until you clockoff / clock onto something else. Now fixed
• Payment gateway reconcile  : grant access to other generic txn types like merchant fees while reconciling tillpay/paypal txns
• Warranty export : ignore case when grouping makes. e.g. Stihl and STIHL are same.
• Unit sale invoice : print customer email addr
• Aged payables : provide a second tally line that tallies older aging. e.g. for DUE shows the tally of due and older overdue figures
• Import price file : a while ago a supplier reformat option was added to reformat part numbers the way they should be, with spaces and dashes to make them more readable to people: something that OEM's one by one have forgotten how to do. The facility in c9 would cause huge performance penalties on price file import if most/all of the part numbers were fine as is to the point for some database setups the import would freeze entirely. This version optimises the affected code and import is now same speed irrespective of whether or not part number re-format is in play.
• List unit on website : web order option now allows -ve values so you can make sure a given unit appears early in the page. previously could only input +ve values which push unit towards end of the web page.
• Unit stock take report :  show count # of units in each category
• Triumph EPC: working again : more changes on triumph website
• Emails : new option to send a copy of emails to originator; adding the From: email addr to email CC recipient list.
• Miner: query stock attributes
• Suzuki EPC import : improvements to cope with rate limit logic in Suzuki API

 

Ongoing issues with epc import. Recent changes to help with Triumph broke all epc importing : mashing results into a single diagram.

Now fixed here

PPSR lookup timeout.  It appears that PPSR service c9 uses has slowed down alot and is bumping into c9's default 10 second timeout.  Modified c9 to increase timeout to 45 seconds. One further tweak which will be finished off today : part of PPSR check will send original PPSR pdf report to sales email address to help cope with scenario where PPSR isn't delivered bc of network issue

New report for till / paypal  : Business -> reports -> Gateway Rec.  Payment Gateway Reconciliation / Journal.  Does what it says on the packet. Similar to reconciliation screen but provides a heap more detail / information. Showing gateway txns and their application within c9.

Bugfix release

Fiche Import bugfix

Recent changes to fiche import to allow editing of models gets sideways for epc diagrams where default epc model name is excessively long, >= ~ 70 characters.  Mainly impacts triumph importing resulting in import being badly scrambled.  Fixed in this version.

Also fixed another smaller long term issue where reimport would blat 'visible' setting on an epc unit making a unit previously flagged as hidden visible again

Add transaction : txn selector issues

Recent version of c9 included modifications to verify that selected txn list is what a newly minted payment actually links to contending with simultaneous activity occuring in other copies of c9.  This change was not properly implemented and didn't handle case where something like a supplier credit is unlinked and then bundled into a collection of txns to settle. Now fixed and working for this case too.

Other tweaks

• Local EPC import : a couple of tweaks for importing EPC in a very specific excel  / folder structure. This is targeting a very specific non motorcycle / small engine client of ours.  So of no interest to most everyone else. Documented here for completeness.

 

 

Includes database changes. You need to log terminals out during upgrade

Payment invoice selection / allocation

fix a subtle bug with simultaneous adding txns and payments across multiple terminals. A terminal processing a payment would see a simultaneously added txn in select invoice to pay screen and let the operator select it but at time of saving the txn this newly added txn would be ignored for purposes of allocation of payment. This is potentially problematic for dealers who rely on payment allocation to reconcile especially large and complex AR clients where repair to reconcile is made in-situ during reconciliation effort. This version includes a bunch of changes and guards to protect against this .  One key change is a guard to double check on construction of the txn to save to database that allocations created match exactly what the user selected and to fail the txn and reload any cached changes from database to retry : picking up any simultaneous work done on other terminals.

Other Tweaks and fixes

• EPC Changes
  • Polaris EPC : was crashing on importing a dodgy epc record. Now fixed
  • Triumph EPC : triumph model names would resolve in an ambiguous way mashing two different bikes together. This version changes how model names are rationalised.
  • Beta EPC : now working again
  • EPC model names : allow model names to be modified and for the modifications to be preserved on future import
• Other Misc
  • Supplier statement conditions : allow easy inputting of same day invoicing. "same" or "+0 day" now work as valid inputs
• Estimates - Fix superceded parts broken with UOM part pricing.  Completely reworked this code fixing the UOM issue and now runs alot faster too.
• Deals - include pickup time. Add an option to show deals to pickup sorted by pickup date/time

C9 hosted website email notifications are changing so that the email address configured for the dealership now uses the email address you have in c9 itself.

To check what email address you have setup goto setup -> other settings -> dealership details.

This will trigger some subtle changes about where email alerts are sent for web sites.

• queries on units will be sent to your preferred 'sales' email address, not email currently configured in the website. (making it consistent with aussie bike finder enquiries)
• all other alerts will goto spares email address

For newly added payment links feature integrated into workshop, payment links payments notifications will send two emails to you. One to default checkout email and a duplicate will also be sent to your workshop email address.

 

 

F12 magician check : is now working again. Key in a suzuki part into c9 and press F12 magician. click "dealer login" button if it doesn't work right away and it should then return an instant result.

Suzuki Website EPC : For c9 dealers who run a website: contact Suzuki to request an API key. They will request two things before providing a key.

Those two things:

• IP Address : 101.0.111.74
• Website domain  : the address of your website e.g my-dealership-x.com.au

Once you have provided above and have an API key feed it into c9 here:

• Spares -> utilities -> import fiche
• Select suzuki franchise
• Select 'Suzuki API as import method'
• Press on from there to finalise import

 

 

Bugfixes relating to web orders, tillpay and paypal

• Refund logic : c9 is only supposed to recommend a refund on tillpay/paypal when we are at the final txn in a web order cycle. A bug meant it would recommend refund early could inappropriately trigger an unwanted refund for insufficient funding to cover parts still on order  , freight not yet invoiced.
• Web order finalise logic : c9 would regard a reserve /pickup as finalised for signalling tillpay/paypal when to trigger a refund of over captured funds. It isn't.

Includes db changes you need to log all terminals out during upgrade

Pay online for workshop jobs

This version of c9 includes a very cool new feature where as part of outbound email /sms alert for workshop completion you can include a link for customers to prepay work.  Customers can prepay jobs and prepayment lands as a deposit on the job in c9 automatically.  The solution requires you run a c9 website and you have either paypal and/or tillpay integrated into the website.

On job checkout is a new option : send pay link.

On selection and press on email and SMS sent to customer will contain a link back to your c9 website where they can pay for the job (and possibly buy other stuff at same time)

Operator clicks on link and sees below:

Once paid , a deposit automatically syncs into your c9 for the payment on the workshop job.

In time the feature will be expanded to also cover accounts receivable payments and unit sales but for time being, will implement on workshop only.

Configuring this

For this to work you must have a c9 website and either paypal or tillpay card processing integrated. It only works with these two payment methods.

There is some configuration in c9 need to bring it together. You need to tell c9 where your c9 website is, and you need to configure SMS and email templates to include payment link.

C9 website : setup -> other settings -> dealership details. Website and email. There is a configuration slot for exact c9 website (as this may be different to website address you print on invoice)

SMS / Email templates.

Setup -> main setup screen -> notifications. You need to include {paysms} in sms template for include cost. Hit reset button to add it automatically.

Similar for email : notifications 2 if you've used custom url here. Modify email body and then click on reset.

Reconciliation Analysis

A new screen / report has been added to view journals / view details : it shows for a given posting what reconciliations that posting affects.  Can be useful for tracing / inferring impacts of changes made to payment methods etc. Accessed via reconciliation on txn details, or in browse journal. Example output:

Other changes

• Tillpay terminal surcharging : you can now configure tillpay terminals to compute surcharge for you instead of c9 doing the calculation and this will be sync backed and included in c9 tax invocie.  The advantage of terminal surcharging is that the terminal can be configured to surcharged based on type of card swiped : e.g. EFTPOS free by credit cards 1%. This is not possible in c9 because c9 doesn't know what sort of card has been swiped.
• Deposit refund on modify job : changes made recently to make sure customer deposit was available when adding deposit wasn't implemented fully; the case of refunding deposit back to customer wasn't done. Now fixed.
• View contacts : highlight if contacts has sms reply / comment or attachment.  Colour code buttons to show if there is anything there
• Delete job bugfix : if job has deposits delete triggers a deposit refund, but if refund fails for any reason such as backdating refund before a gl lock, the job will be deleted even though it still has deposit. Fixed so that the delete operation is aborted if the deposit refund fails
• Sell Unit : profit breakdown in sell screen did not show unit other costs as a separate entry. Now displayed
• New GL Expense Code : IT / Cloud / Hosting fees