Here you can find an array of support documents in PDF format that you can freely download and utilise for training new staff and refreshing memories. We will continue to add new documents to this folder as we prepare them.

 

TILLPAY

 Tillpay online txn processing

Tillpay terminal integration

 

UNITS DOCS

Purchasing a Unit

Selling a Unit Via Deals

 

SPARES DOCS

Setting Up a Franchise

Importing Pricefiles from Repository

Importing Generic Pricefiles

Importing an OPEA Pricefile.

Receiving a Supplier Invoice via PDF File Import

Managing Supplier Returns

Freeform Stocktake

Pack Quantity Management

Creating a Parts Kit

 

WORKSHOP DOCS

Creating a New Workshop Job

Workshop Warranty Processing

 

ADMINISTRATION DOCS

Daily Cash Till Reconciliation

Setting Up Staff and Clerk Keys

Sending Statements to Account Customers

Applying a Customer Payment to Their Account

Paying Out a Unit When There is no Finance Settlement

Payout a Unit With a Finance Settlement

Accounting Documentation for Using c9 Alongside an External Accounting Package