The easiest way to track down bikes that your supplier has issued a recall for is to use c9 miner to query for bikes.

We've just added a new query to hopefully make this more accessible.

Miner. Press "Load Standard Query" button.

Under units is a new standard query: supplier recall finder.

Press F4 and feed in filter details like below. System will show all all matching current units, whether it's floor stock or owned by customers.