Two regression defects in this mornings new version of c9. Now fixed:

• Contact details no longer printing on order receive sheets.
• Spare Profit report : order by Understock (N/C) wasn't working.

Tweak and fixes

• Neto order sync : tweak integration to sync based on updated date, not placed date. The theory is updated date in neto is not strictly date order enters the system and some processes within neto are backdating this field, so c9 skips importing these records. Using updated date as a filter will hopefully improve visibility of orders for syncing
• Current floorplan report : add a sort by TR Date option
• Spares Profit/sales report : option to filter for a specific customer
• Bugfix with cogs journalling on units. Modifying a factory purchase unit subsequently sold needs to forward propagate cogs change to the sale posting; but if the sale also includes cogs from parts then these will be incorrectly rewritten too. now fixed.
• Workshop profit / sales report : option to filter report based on selected location
• Contacts : only allow login with 'accounts' or 'admin' permission to modify an account code once set.
• Payroll leave records: include a calculator to convert a decimal hours figure into hh:mm figure leave screen requires. e.g. will convert 4.75  as a decimal into 4:45 as hh:mm
• Print receive sheet slips. Clearly indicate for workshop and deal slips jobs / deals which are finished / completed.
• NSW paperwork - update registration form C to most recent version.

Includes database changes. You need to log all terminals out during upgrade

Browse dealer units

Added a new mechanism to add icons to floor units. These icon as appear next to new/ used unit status on dealership units screen.

This can be used however you like. e.g. signal to your sales staff which units you want them to prioritise for moving

Other tweaks and fixes

• Orderbook : add a find previous button
• New Job screen : resize date input fields like promise date so that they are big enough to display full date inputted.
• Browse Received orders : would throw annoying DB fetch errors for receivals where clerk code is missing; now just display no clerk result.
• Web order freight: option to apply rules based on Australian state.  So can price freight differently for interstate, or target specific states.
• Business Analytics Reports : Honda Opt2ma report was not updated to work with v5.1/v5.2 of c9; now fixed
• Print & reprint receipts for AR / AP txns : new option to save as PDF; similar to save as pdf for spares sales
• Payroll changes
  • Employment types : can now configure long service leave payout and prorata dates
  • Leave Liability report : uses above lsl settings to fine tune liability figures to separate long service into claimable LSL, lsl which needs to be paid out on resignation and LSL which employee cannot currently use at all
  • Modify staff screen : make it explicit that tax free threshold only applies for residents

This version of c9 fixes a serious issue with deposit processing and pc-eftpos / tyro integration.

Specifically anything that adds or removes additional deposit when integrated into pc-eftpos or Tyro.

Such txns will fail with a No TxnHead! error and not save the txn in c9.

The workaround is to redo txn as cash then in business -> activity rewrite the payment method as eftpos

Other tweaks:

• Tillpay debit txn tweaks
• unit cost formula, access asking price inclusive (askingpriceinc)

Includes Database changes. You need to log all terminals out during upgrade.

Ongoing payment gateway integration. Substantially ready now for prime time.  Some documentation will be coming soon that explains what it is all about. In a nutshell : use customer credit cards captured via c9 enabled website without ever looking at actual card numbers ; automatically processing card payments via a secure payment processor who store all the card details. End game being no need to handle or eyeball customer card numbers, less chargebacks and fraudulent txns for online sales.

• Use recurring payment gateway tokens stored on contacts to trigger online card processing. Currently only works for spares point of sale txns
• Web order processing : support 'use existing card' for payment gateway tokenized  cards.
• View contact : ability to generate a new recurring card request token which sends a web address to customer for them to register their credit card.
• New slot in dealer details to feed in exact c9 hosted website addr if it is different main dealer addr. Needed for above new functions

Tweaks and fixes

• Contact email templates, under some circumstances email body messages from prior operations can influence later operations. For c9 we use c9 for our own billing and our last round of invoices ran into this exact problem where all email body's were not personalised, instead incorrectly referenced the same shop for everyone. Unlikely anyone else running c9 would run into this problem but took a heavy handed approach on fixing this to remove possibility of any sort of future issue
• Another GL code added to track vehicle capital over LCT

Note: Last version of c9 flubbed version number increase. That version in c9 shows 5.2.82 when in fact it is really 5.2.83. So it is not easy to tell 5.2.82 from 5.2.83 in c9 itself. This one tags correctly as 5.2.84

Includes database changes. You need to log all terminals out during upgrade

Small tweaks and fixes

• Print statement from view transactions button broken. Caused by changes in prior version. Now working again
• Sell parts direct to a unit : always create a new workshop job
• Account comments; make comments box word wrap text
• New GL Code : Equipment at Cost over Cost Limit.  To track cars purchased over LCT
• Payment gateway integration
  • Initial, incomplete work on card tokenisation and recurring payment support : in english : ability to collect and handle credit car payments without actually handling card details. Customers securely input card details, and dealerships will never see full card numbers.
  • Track card payment tokens on contact records, synced on F7 import web order when recurring payment is selected
  • Future changes planned to support this (ETA version after this)
    • View token details in view contact / modify contact. Will query Tillpay for token info.
    • Use tokens to trigger automatic debits and refunds
    • Send a SMS / Email to a customer asking them to register their card for recurring payments, redirects to dealers website to input details

Tweaks and fixes

• Email display names
  • ability to configure display names. So an email instead of coming from spares@bsx.com.au can now be sent as "Bike Shop X - Spares Department".
  • Alt email config is repurposed to help with setting a display name.  An alt email with no server name is for setting display name only
  • Rejigged the email/sms/magician screen a bit to separate concerns more cleanly into different tabs
• Unit invoices : print middle name if set; to try and make finance providers happy
• Quick SMS : make it visually obvious messages sent here are limited to 500 chars
• bold text on statements to help better guide on things like bank detail changes
• Supplier returns : on tagging a return for dispatch you can add an additional note which displays on screen. e.g. a processing ETA date provided by the rep.
• Tweaks to newly added current timesheet screen
  • Add a legend for colour codes in play
  • Indicate break/idle name in the displayed box so you don't have to hover mouse to see what it is.
• Paperwork tweaks
  • Victoria
    • Online Authority to register updated. Superficially no difference but colour coding looks like it was changed
    • Approved operations: latest form also has a slot for unit colour
    • NEW Primary Producer concession form
  • Queensland
    • Marine Registration form : updated to new form with superficial changes (new form changes print margins so pagination shifts)

Includes database changes, you need to log all terminals out to install this version

Payment gateway / Paypal integration changes

This version of c9 includes mechanisms to expand number of electronic payment gateways c9 can integrate into beyond just Paypal. Initial offering adds experimental integration into Till Payments online payment processor. This change introduces a number of changes to c9

• GL code 1-1041 redefined to represent all payment gateway payment collection, not just paypal
• Existing paypal postings rewritten to 1-1041-0001 : which is now dedicated paypal code
• New code added 1-1041-0002 for Till Payments.
• Integrated Till Payments processing for online orders.
• Daily cash till no longer lets you count Paypal. Instead you need to reconcile via business -> Cash Rec
• Bank Rec screens updated to include transfers from/to Paypal and Till payments.

PDF forms showing wacky colours

Have had some reports of opening some PDF registration forms and colours being out of whack.  The problem has been traced to a bug in Chrome / Edge itself with how it displays some PDF forms. If you open the PDF in adobe acrobat it is fine but if you open it in Chrome the colours can be incorrect for some users. We expect problem is how colour information is encoded in PDFs themselves and possibly there are implementation issues with Chrome as it is the only PDF viewer we know of that behaves this way with these documents, having tested a number of other different viewers.

Fortunately there is something we can do at our end to fix, by changing how PDF colour information is stored in these forms. But requires re-encoding PDF forms in c9. For this version the following forms have been re-encoded. As we learn of other forms which are problematic we will re-encode in future versions of c9:

• Victoria (Shows purple instead of green)
  • Dealer online authority
• Western Australia (shows red instead of blue)
  • MR9B - Transfer
  • VL17 - License
  • VL1A - Bulk License

Other tweaks and fixes

• Added missing GL cost code for depreciation
• (another) Bugfix with recent dealer unit screen changes : the open floorplan tab was not filtering results down to floorplans only. Now working again
• P/L tab on workshop screens : suppress LabCost and Margin tally if there is any labcost and login user does not have payroll access
• Browse journal : export journals.  Include both post and item reference in export.
• AR/AP payments screen. Include some convenience buttons in aging groups to auto select amount to pay to pay off that aging figure. For pay and bill pay.
• New workshop status screen : Todays Clocking.  Displays onscreen output similar to clocking report, refreshes automatically. Serves as a 'scheduler-lite' type screen. Less capable than scheduler but easier to drive since it drives 100% from clocking activity only.
• Add Contact : Default salutation to empty. A future version of c9 will try to remove it entirely once all functional entanglements are removed
• Unit invoice print : option to forcefully suppress duplicate; to make finance companies a little happier

Bugfix wth 5.2.79 changes to to make browse dealership units more performant / efficient.  These changes broke some other screens which use browse dealership unit screen to select a unit. For example units -> units -> rebates. add button ,triggers opening of dealer screen. Selection of a unit via this screen would cause issues for newly inserted rebate.

Generally most c9 usages starts in browse dealer screen with rebates being accessed from here and were unaffected by 5.2.79. Less commonly used workflows like above were broken but should now be fixed in this version.

Includes database changes, you need to log all terminals out during upgrade

Fixes and tweaks

• Bugfix with recent memory optimisation changes for EPC importing. Was breaking will nullpointers with Curated suzuki and high resolution image option. Now fixed
• Select spares quote
  • Optimised database performance a bit
  • Add a order number /customer name filter on screen
• F2 find part
  • highlight parts with a notes icon which have notes
  • Description filter also filters notes (both stock and master file notes)
• Unit invoice tweaks
  • Capitalise Hours to make it consistent with other printed fields
  • Recipient invoices : print odo/hours if recorded
• make sure activity screen refreshes correct after a GL posting change, e.g. such as changing the posting date.
• Contract of sale particulars : print middle name if set.
• Cash till : add a refresh button to reload txns incase txn changes were made on a different screen.
• browse dealer unit screen can be slow. Make it faster with some DB optimisation (non materialized views: make sure works on sold tab especially)
• Payment : allow consumption of customer deposits, but in some strictly limited cases.
  • Funding of additional unit / workshop / spares deposit
  • AR and AP payments
  • Only permit this if there is sufficient balance to fund the txn in full
• Job part pick list : print some job particulars in printout header (job #, customer and unit)
• AusPOST integration, was not forcing states into correct form (all uppercase) on creating shipment record, causing AusPOST system to whinge. Now fixed.
• Unit invoices : itemise tax invoice items directly beneath the unit they are linked to, not below all units.
• Bugfix with missing important unique record constraint on a key database table in c9 (c9 configuration file prop). Suspect this problem goes all the way back to the pre java/pre postgres migration on old c9 v3 to v4. Problem is only present for a couple of clients how have 15+ years of history with c9