• Miner : added new advanced reporting sub system. See post below for more details
• Website : permit configuration of multiple separate website structures.  This is intended to be used to allow creation of multiple websites and/or different menus on a single website.
• Cash Till Report :  Control+T opens till
• Spares Profit Report : option to filter out web sales etc over counter sales
• Under some circumstances ability to remotely access database for maintenance/support purposes does not work; in situations involving change of IP addresses etc. Now fixed.

Includes database changes. Will force you to log all terminals out during upgrade

An ongoing difficulty with building C9 is coping with damaged price files provided by the knuckle draggers residing in the IT departments of some of the industry suppliers.

This release contains fixes/workarounds for a number of related issues

1) excessively large XLSX files that crash c9 due to insufficient memory on the computer.  i.e. Monza Price files should now import into c9 as is without difficulty; for the time being at least....

2) Price files that contain the same part more than once.  Previously c9 had no fixed rule about which part of a list of duplicate parts to actually import.  Sometimes it would import the first instance, sometimes the last instance.  C9 now strictly processes the last part encountered on the price file. Example, Monza again:

3) An optimized supercession checker on import price file to cope with price files with an excessive number of bad supercession chains. i.e. John Deere.  Other price file importers now run a little quicker too.

Includes database changes.  You will be forced to logout during upgrade

This version represents a significant overhaul on how unit sales are managed.  In terms of unit sales a number of key things have been delivered

• The ability to construct a deal over time.  A deal remains open and tracks details of the deal over an extended period of time. Possibly weeks or months.  So instead of having to feed in a sale into c9 all in one go, you can slowly build up a deal over time, from expression of interest to final closure.
• Proper costing of line items on sold units.  So you can more accurately track profit on things such as passed on/discounted/waived  pre-delivery costs, document/inspection fees etc.
• The ability, via deals to track and manage deposits taken on individual units.
• The ability to record encumbrances owing on purchased units at point of sale (or on a deal)

Other changes in this version

• Gift card bug fix.  Certain rare sequence of operations will damage a gift card and render it unusable. Workaround is to cancel card and create a new one.
• New price file importer : John Deere.
• Note : John Deere file contains a huge number of supercession (4oo k) records that mostly fail (mainly dead chains). C9's current supercession resolver on import is not terribly efficient, nor in the past was it necessary for it to be efficient.  But with John Deere file it takes about 30 minutes to trace busted supercessions.  TODO : modify import to use a more optimized supercession check.  I have a tested solution in play, that is at least x10 faster, but will not be part of this release due to time constraints. Next one probably.
• Import price file : remove MCS from list. MCS now publish an Excel price file
• Suggested max/restocking rule. Redesigned window so visually more intuitive.  i.e. do not allow user to tweak rules unless last stock order for franchise in question used historical analysis method of reordering. Also fixed a NPE crash bug.
• Workshop job screen.  A glitched network error while trying to modify job record could cause the job record to be damaged effectively deleting it.  Improved error checking logic associated with workshop screen so network problems are handled more gracefully (and non destructively)

This version includes database changes and will force you to log all terminals out during upgrade

• Spares - includes ability to calculate discount to arrive at a desired total invoice goal. i.e. parts = $30.80, customer wants to pay $25, work out discount $ and % to get there
• Spares - key in discount $.  C9 will now 'goal seek' to discover % that arrives at requested $
• Workshop discount. You can now discount the entire job, not just spare parts. i.e. 10% workshop jobs for loyalty card holders.
• Suzuki Warehouse Qty Check : was not able to login for a specific Suzuki dealer because their username/passwords are a mess for Suzuki suite of websites.  Tweaked to allow them to use the service.
• Units print paperwork :  initial versions of a few VicRoads documents.

• Prior version broke some functionality.  Under certain conditions emailing a report or saving a report as a PDF would crash c9.  Trying to email an invoice where there is no dealer logo setup on invoice would trigger the problem.  Generally any pdf containing a 'missing' image would falter. Now fixed.
• Dead stock report : you can now 'blank' the not sold since date field and the report will work like it used to, i.e. list stocked spares where max and min qtys are zero.
• Historical Stock analysis : recommend qtys to stock rounded to nearest economical reorder qty
• Historical stock analysis : minor redesign of the visual screen to remove/hide a confusing option.
• Some tweaks to Victorian Contract of sale.  Added in VicRoads forms, but not filled them in yet.  Next week.

• Workshop add labour : if you don't set hours c9 will back calculate them for you
• Unit costs : do not include workshop jobs billed to someone other than they dealer. (i.e. back to the supplier for warranty)
• BMW Price file : price is ex GST, not inc GST. Now fixed
• Paperwork printing : major internal workings and tweakings.  Hopefully Vic Contract of Sale should now print on Windows computers.

Bug with new stock take feature added in last version 4.308.  Consider a price file import involving a part and a part that superceeds to that part.

What was happening is that the qty is first updated to 1 and then it is updated to 2.  But typically what this means is that stock take did a stock take on 3 parts and considered them to be two different part numbers.  On file these need to be added together.

Change in this version will treat stocked items that are duplicated such as supercessions as adjustments. So inventory is initially adjusted to 1 and then adjusted by an additional +2.  Making final inventory 3 in above example.

4.310 - another bug, this time with handling of 'full' stock take.  Under some well defined circumstances, full would zero out stock listed in the import file. Specifically : if the qty on the import file already matched what was on stock file, then full directive would zero this out. Now fixed.

Includes database changes. You will be forced to log all terminals out during upgrade

• Miner/Customer Query. You can now filter/selection first/middle/last name etc and filter on company vs individual entities
• Edit Customer : new ergonomic button to switch from individual to company would not work under certain button click sequence. Now fixed.
• Now support electronic stock taking. Merge in results of a stocktake tracked in a CSV/Excel file into c9.  More on how to use this feature in a separate post below.

Includes database changes. You will be forced to log all terminals out during upgrade

• Remove spare parts locking.  Two different terminals can view and sell the same part at the same time.  If 2nd terminal to sell part discovers it does not have sufficient stock, the sale will abort and parts will be automatically modified ready for ordering ready for a second attempt
• New Victorian Contract of sale documents.
• Multi payment method : remove no cash option (option is still there in single method mode. Under multi method mode user experience is confusing and error prone, so just removed it).
• Tweaks to Workshop invoice to print full VIN and rego as separate fields
• Select spares quote : display customer order number
• Phone book : tab to show suppliers only
• Keystroke ergonomics on modify customer, setting personal vs company customer
• BMW price file importing
• Access gift cards in spares
• Track whether or not spare parts were forced sold.  No functional behaviour yet, simply data gathering. Later versions of c9 intend to make use of  this information,  but precise usages are not yet defined.  One obvious one is to provide an additional metric on the 'quality' of inventory.  Other obvious usages exist, but they have non obvious negative consequences that need to be thought through properly before considering further.
• Bug fix : do not include predelivery workshop jobs in unit cost. Assume costs will be passed onto customer.
• Bug fix : convert unit quote into sale. Sale would not ask to use cash customer deposit on converted quote.  Now fixed.
• Bug fix: Fix displayed unit purchase confirm status when purchasing units not on system.
• Import KTM fiche. Remove confusing customize list option
• Overnight clockoff, do not allow user to modify date

• Changes to Add/Modify Account
• Version 4.305 removed the ability to independently set Contact. Now reinstated this feature
• Contact will default to Capitalized version of first name, but you can override this
• In setup is a new option : naming convention.  When you update c9, if more than 95% of your customer's names are in upper case, then the convention 'Upper' is initially enabled.  You can disable it and revert to original behaviour via setup
• If Upper convention is enabled, then name details are forced in upper case and contact is capitalized.
• Print Gift card : now goes to print preview screen on new gift card.  This will allow you to then email the gift card.
• Workshop tender amount.  Was not factoring in any payment method surcharges.  Now fixed.