• Changes to Add/Modify Account
• Version 4.305 removed the ability to independently set Contact. Now reinstated this feature
• Contact will default to Capitalized version of first name, but you can override this
• In setup is a new option : naming convention.  When you update c9, if more than 95% of your customer's names are in upper case, then the convention 'Upper' is initially enabled.  You can disable it and revert to original behaviour via setup
• If Upper convention is enabled, then name details are forced in upper case and contact is capitalized.
• Print Gift card : now goes to print preview screen on new gift card.  This will allow you to then email the gift card.
• Workshop tender amount.  Was not factoring in any payment method surcharges.  Now fixed.

Requires Database Changes. You will be forced to log all terminals out during upgrade.

• Messenger improvements.  On some dealers, messenger can be problematic with combination of slow network links and high traffic volumes, i.e. emailing and backing up monthly statement email send outs.  This version includes a number of changes to address this.
• Smaller PDF attachments :  pdf files are now aggressively compressed
• Logo in PDF. Previously each page would re-code the business logo. So 10 page pdf would have the same imaged coded into it 10 times. PDF allows you to code a image once and have if appear on multiple pages, resulting in much smaller pdf files. Now in place
• Network watchdog timer on client side is now sensitive to work load. previously it could cause link to restart even though it was in active use, due to buffering delays caused by existing workload. Now it does not run when network pipe is in active use
• Online backup retransmission  : was far too aggressive, retransmitting on 5 seconds by default.  Large blocks of data such as pdf attachments cannot possibly RTT in <5secs.  Added configurable threshold multiplier.  So by default first retransmit attempt will not occur for 60 seconds.
• Low level network fixes.  Threadrace conditions on outbound compress sockets; racing close and write operations.  Decoding of p2p messages not handling end of stream properly; yielding nulls instead of end of stream in some circumstances.
• Initial deployment to support unit sale paperwork.  Vic only. Just a few initial documents to get the ball rolling. (Contract of Sale)
• Customers - Ability to break down and track customer name into individual fields. i.e. [Mr] [Andrew] [Charles] [Barnham].  This allows for intuitive discrimination between incorporated bodies and individuals.
• Units - ability to track a finance deal.  Tracking finance company involved and balance owing from finance company as a debtor
• Workshop - cash sale using a payment method which is not configured as a tendered method (e.g. Eft/Card) will erroneously print 'outstanding' on the invoice.  Now fixed.
• Spares pack quantity. For suppliers that provide price files with pack pricing, or expect order qtys to reflect # of packs, not # of items c9 now has some mechanisms in place.
• Add/Edit part. Ability to set a pack value.  Ecordqty must be divisable by this figure.  They can be different. i.e. 6 in a pack, it is economical to order 3 packs at a time.  Pack value can only be set if either following two settings are configured:
• Edit franchise - ability to indicate if price file is pack pricing. If set then import price file will divide list price by pack value
• Edit franchise - ability to indicate if order must show pack quantities. if set then quantity transmitted to supplier on print order or export order is divided by pack quantity (rounded up).
• To try and keep things as simple as possible, in c9, c9 always consistently refers to things by their individual quantities and their individual prices.  It is only at the point of interface with a supplier, when sending an order and when processing a price file do these new rules and behaviours apply.  So for example on receive order, the data you input into c9 was, is, and will likely to remain, individual items and prices only.

• Added ability to query spares availability from supplier Kawasaki via F12 'Magician Lookup'
• Merge reserve/order parts onto existing invoice : added some advanced options to allow you to reprint the invoice to merge onto, and additionally print all parts or just list of newly merged parts

This version of c9 allows you to query supplier stock for Honda and Suzuki suppliers.

To do this, key in the part in point of sale and add it to the list.  Use up arrow key to highlight the part.  Press F12 to do a magician query.

The first time you do this on a Suzuki or Honda part, c9 will open up a window asking you for login details for Honda Dealer NET or SuzukiNET.  Once provided and c9 has successfully logged in it will memorize these settings and settings work globally across all terminals.

Query results are displayed in same window as Parts Magician results.

How does it work? : c9 will connect to supplier website as if you were browsing the website and make appropriate query.  Typically it takes ~ 10 seconds for first time lookup (as c9 has to login to the site), subsequent queries take about 2 to 3 seconds.

• Bug fix : prior version of c9 broke the ability to modify payment instrument used after the fact.  Functionality is now restored.

• Order book - option to access view part
• Stock Analysis - option to access view part
• Multiple payment methods. Under some circumstances c9 would appear to memorize payment values of prior txn performed (or even viewed) when user expectation in circumstances such as creating a new sale, is that these are reset. Now fixed.
• Receive order. Option to add parts to bottom of list instead of in part number order. This may be useful when receiving back order parts where parts printed in receive sheet from supplier are not in part number order and you would like to line up what is on screen with what you see on the printed sheet.
• Browse units by Query function.  Screen display would refresh in strange ways when viewing a unit and going back. Now fixed.
• View customer : new tab to show all parts they have invoiced
• Point of  sale : when you complete point of sale and set a discount. The prior window you could still see 'GT' which did not update when you tweaked values in complete screen.  Very unintuitive. To deal with this, the line of figures in bottom right is hidden when you click F10 to proceed with sale
• Point of sale : edit discount dollar value and press F10 would not apply the value entered. Now fixed.
• Import KTM catalogues.  The list of units retrieved is now sensitive to filter settings in advanced.  Means unit list loads faster and resulting list of units is only a sub set, making process of adding more units more intuitive.
• Import Generic CSV price file. Cope with '$' and ',' etc in numeric fields on CSV files.

This version includes database changes and will force you to log all terminals out first

• Spare parts types and groups now permit configuration of a discount.  When selling such parts c9 defaults line discount to this value. Means you can run a limited special discount on items such as 10% off all boots.
• Line item discount in point of sale is now memorized after pressing F6 to view/change stocked item
• Suzuki Price files :  c9 can now import the .ZIP file distributed by Suzuki directly.
• Workshop clocking report.  Multiple visual fixes. Mainly displaying incorrect unit for techs who are idle or on break.
• Leasing - c9 now contains an ability to run c9 in 'readonly' mode.  For dealerships that have closed business but need to retain ability to run reports for accounting purposes etc.  Read only mode does not require ongoing licencing but you do not have the ability to raise new invoices in this mode.
• Point of Sale. Display Grand total (GT) as well as stock and order total.  Option, configured via setup to display profit margin (M:).  If margin of invoice (not factoring in invoice discount) is <cost+17%, (17% is configurable via setup), display text in red.
• Docket invoice : print customer code
• Cancel active order item.  Flag item as cancelled for customer/workshop order items as opposed to physically deleting the item from the database, so that there is a record of the fact that a part was originally ordered. (Is okay to physically delete when it is for stocking, because a record of cancellation serves no purpose in this instance).
• Order book : add ability to generate stock order from the book.  Other minor visual tweaks
• Bug Fixes
• If you go through a POS sale, select a payment instrument, then back out at the last minute in order to redo the sale to indicate to use customer deposit to pay for invoice, payment method previously selected is recorded on the invoice throwing out cash till. Now fixed.
• Sell unit. It was possible to flag a sale as an account sale and change to cash customer.  Now modified so transaction type automatically flips over to cash transaction.

• Order book : display a date
• Receive Order : option to automatically invoice fully paid cash orders
• Configured via setup
• Invoice only generated if deposit matches value of parts exactly
• Invoice only generated when all parts on original invoice have been received
• Payment Method : allow certain payment methods to have a surcharge. i.e. credit card surcharge. Currently only works on spares and workshop invoices.  To enable must be configured via payments and deposits in setup
• Spares point of sale. Setup option to print two copies of invoice for any sale involving ordered parts
• Image resizer : a hidden hotkey will allow you to set a custom size so you can upload larger images, i.e. for bulk mailer. A limit is still imposed. Images can be no larger than 1024x1024. Accessed via F8 key.
• Ad hoc adjustment report : print line total
• Spares Point of Sale.  ST and OT values displayed now take any line item discounts into account
• Print spares Barcode. Modify item : OK button was hidden underneath cancel button. Moved things around to fix.

This upgrade introduces database changes and will force you to log all terminals out during upgrade

• Workshop
• Workshop : track new field. Customer order number.  Visible/settable on most workshop forms and printed on most workshop printouts, including job card and tax invoice.
• Pickup job. Option to allow you to pickup multiple jobs in one go for a single customer.
• Workshop invoice. Printing of payment method values was dodgy for cash invoices involving prepaid workshop jobs where prepaid amount exceeded invoice and customer is to receive reimbursement for difference. Modified so it only prints cash handled at point of invoice. i.e. normally balance remaining to be paid, or in case where deposit is too much, then indication of deposit refunded.
• Pickup warranty job.  Handle situation where warranty job has prepaid deposit. i.e. refund deposit when job is invoiced.
• Invoice classifications
• Under some circumstances classification would not be recorded against invoice. Fixed
• Do not ask for classification for factory unit purchases. (System will ask to classify customer purchases)
• Order unit : allow user to specify a customer order number
• Customers - add new flag 'Must supply order number'.  When an invoice is raised on such a customer and order number field is blank (or notes field in case of a unit sale), c9 warns you that the customer normally requires tracking of their own order numbers for invoicing.  You can click through the warning and proceed anyway.
• Ad hoc stock adjustment report. Option to filter on miscellaneous adjustments or stock taking adjustments.

This upgrade introduces database changes and will force you to log all terminals out during upgrade

• Include basic facility to order units for floor or for customers.
  
• Placement of orders is done via Units - > Sales - > Order
• Sending and receiving orders reuses existing spares ordering facility. i.e. Spares -> Spares -> Orders
• Currently receiving orders just prints out a receive report. You still need to manually receive units and sell them via Unit Sales.
• Added ability to organize and flag key transactions based on a classification. i.e. whether the sale was in response to a newspaper ad, or customer is a walkin customer. Or customer is existing trade customer.
• currently on spares sale, unit sale/purchase, workshop pickup and gift card sale only
• Configure list via Setup -> Browse Setup Tables -> Sales Classifications
• Classification is visible in Business -> Activity
• Classification is a new entity within miner; for reporting
• Bugfix tweak with new order book. Save tab not working correctly
• Customer -> View/Modify. You can now search the list via query. i.e. find customer whose name starts with 'ANDREW'.  Similar to existing select customer behaviour.
  
• Export Spare Orders. Increase path size from 30 chars to 128. Add a button to open file browser to select path.  Makes export easier to use on unix type systems, such as MacOS and Linux, where paths tend to be alot longer than on Windows machines.
• F11 order in point of sale. Make it obvious that part will not be placed on order until sale is completed and invoice is raised.
• Receive order : add new part onto stock . Default maxqty to zero if default maxqty configured in setup is zero, otherwise default maxqty to qty received
• Orders : tweaked some screens devoted to ad-hoc order manipulation adding text and warning screens to try and discourage users from using these functions for typical day to day functions.
• Ad Hoc Order : include option to either add order item onto existing sent order or create a new sent order
  

• You can now print more detailed fine print on bottom of spares, units and workshop invoices.  The fine print can be setup to be different depending on whether sale is an account or cash sale.  To configure fine print goto Setup, Browse setup tables, dealership details and select the tab 'invoice fine print'.  Rest should be self explanatory
• Sell gift cards : for systems where clerk keys are disabled selling gift card (or refunding a gift card) would still ask for a clerk key. Now fixed.
• Workshop printouts : repair authority, job card and job in progress card.  If workshop job has 'select unit later' checked these printouts will now print out a 'slot' with blank unit details. Allows techs to write in information on printout for later data entry.
• Order spares.  If spare part in question has a zero list price, then assume cost price of item on order is lastincost (only works for stocked items ).
• Miner
• Customer query now provides finer grained control over bulk email/sms marketing filter. So you can select customers for following:
• List customers who have explicitly requested to opt out of email/SMS promotions
• List customers who are opted in but c9 does not have either an email address or mobile phone number on file for them
• Improved performance/load time of certain miner queries. Particularly filter conditions which in query window are setup as radio buttons. e.g. Workshop status filter.