When a part is sold via c9 point of sale, the part sold to the customer can be either:
- In stock – on the shelves in the dealerships premises - as such the part is sold to the customer immediately.
- Not in stock and as such the dealership will need to place an order with their supplier to source the part on customer's behalf.
For parts that are ordered there are multiple things that the system operator needs to be aware of when using the c9 DMS.