• MYOB sync.  Under some circumstances the chart of accounts from MYOB would not render correctly in C9, meaning that the correct account could not be selected.  Fixed now.
• Spares credit note.  When you raise a credit on an invoice, normally the system uses retail price on the original invoice, not current retail price. But if you F6 view/change part it would change credit to current retail price. For normal POS this is correct behaviour, but for refunds it is not. Modification:  pressing F6 on credit note/refund has no effect on the retail price of the credited item. (You can still manually modify the retail price on a credit item by pressing Enter key on it).

• Receive order report.   Instead of printing a line under part/description header for customer/workshop/unit received items,  print a bold line between records. This line serves as a 'cut here' line for grouping parts for customer pickup.
• Receive order and Customer pickup.  Because of locking system you can only do one at a time.  Causes problems when halfway through an order receive and a customer comes in and wishes to order parts. Modified so that customer pickup locks the invoice, not the order so it is possible to do both simultaneously.  Tweaked underlying locking systems so when actual 'writing records' occurs, data integrity is protected.
• Print labels - redesign calibrate labels so it is more intuitive what different settings change. Including switching to different measures which are easier for people to measure and input
• Print labels - force a 2mm margin on labels printed. Recent changes meant labels printed right up against the border which is no good.

• Heavy redesign of barcode printing
  • Layout of printed labels has changed slightly, as I re-organise code so I can extend labels beyond barcodes for other uses - e.g. shelf labels and address envelope labels.
  • Added shelf labels
  • Address envelope labels. Either individual, via account query browser or for account statements.
  • Print labels, to select starting label, instead of drop down spin controls for row and column, system now renders a virtual page and you can click on the virtual label to start printing on. Makes things alot easier
• Job card : print customer mobile number as opposed to their fax number.
• Workshop from estimate.  When estimate pops open spares screen it would not start automatically adding parts until you press Enter key. Now fixed.
• Add spares to workshop. Tweaked UI flow to make it more intuitive
• Low level system tweaks
  • Some circumstances, getting crash reports on print job.  Probably happens when printers are turned off etc.  Added some code so instead of crashing it reports - cannot print - with a reason (if available)
  • Interesting postgresql user security access problem Dave had recently. Tweaked database manager 'create new DB' option to use a different system for creating postgres accounts hopefully was root cause of the problem.

C9 software has built into it a specially designed spare parts order export specifically for Husqvarna.   To use this file though you need to change settings in Husqvarna online website. The settings are as follows:

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MYOB sync spares receive: also sync freight component of the invoice.

• MYOB sync : previously was syncing all receive spares invoices as a single bill into MYOB.  Now syncing as separate individual bills
• View unit:  show date of last curtailment/paid out date
• Unit reports: new report - display all floorplans paid out in the reporting period

• Clerk key security  - add new security option : to make sure only limited staff can do a sale where cash-till result is no-cash collected/deferred.  Note that this change forces a change in order of point of sale operations. Previously you would key in the clerk key and then select payment method. This change switches the order.  Clerk key is provided after payment method is selected.
• Login security - add new security switch 'Mechanic only'.  For login user with only this switch set, they can only access job clocking functions. It is impossible to view any other part of the software.
• Clerk key entry : if clerk key does not have permission then explain why permission is denied
• Unit reports - new report. Purchase report. Shows purchase costs and writebacks (for tradeins); organised by unit make.

• Installed new MYOB security access key. This one appears to work.
• Cash till report - allow users to key in -ve amounts for EFT takings (also permit negatives for CHQ and Misc)
• Business Audit Report : prints business recent activity records in order they are added to database. Useful for auditing business behaviour, such as accidental modification of transaction dates/times which can throw cash-till report out.

Instead of re-keying part numbers discovered in Parts Manager Pro (PMP) into c9; you can setup PMP to save parts onto the computer and have c9 pick those parts up.

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C9, and some of our competitor DMS platforms, offer the ability to query available stock while in the middle of point of sale.

In c9, you select a part on screen and press the 'F12' key. It will query for quantity held by the supplier.

For example:

For dealers, this ability is a massive time saver; and saves them the hassle to login to a dealer website and re-key the part number in order to query to see if the item is in the country; or call the supplier to query for the part.  The result is better experience for everyone, the spare parts manager, the supplier and importantly the customer on the other side of the counter.

For suppliers to offer this feature to C9 or other DMS they need to publish some sort of Internet based integration application programming interface that will allow DMS platforms to connect in.

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