The following proscribes a process for managing a tradein where the tradein unit being purchased has negative equity.
Worked Example
Includes database changes. You'll need to log all terminals out during upgrade
Creditors
Other changes
From c9's point of view, AVG is the worst anti-virus software out there and most anti-virus related support calls I field are about AVG which occasionally decides that because it doesn't know what c9 is, it must be bad, and deletes it. It may ask the user first, but most users will just instinctively click default behavior when frequently nagged about system level questions beyond their expertise as computer operators (which shows poor user interface design on behalf of AVG)
Turns out I am not the only one that thinks AVG is shit. IF you run AVG and Chrome, you are probably better off without any anti-virus at all. Go with trend micro or malwarebytes instead of AVG if you are shopping for anti-virus.
Includes database changes. You need to log all terminals out during upgrade
<html>
{html(import(webheader))}
<p>Your web order has been prepared and invoiced
{include(woh:freight='pk')}
and ready for instore pickup.
{end}
{include(woh:freight<>'pk')}
and will be shipped to you shortly.
{end}
</p>
{html(import(webfooter))}
Consider a typical price file, it contains spare parts and accessories. Often you will want to price them differently. e.g.:
C9 for some time has supported this manually (https://c8software.com.au/wp/2013/09/release-4-380/), but you need to do it one part at a time, with a franchise with over 100k+ parts, might take a while.
C9 now allows you to define rules while importing new price files to automatically categorise price break schemes based on information in the imported price file.
As we understand it, new systems are being rolled out today for Husky dealers.
C9 includes some changes to help streamline ordering of spares. Instead of manually having to key parts into AMCAP you can now press a button in c9 and the order (hopefully) will be delivered directly to Butmac. The following post explains this.
Caution. I am of the view that what is described below has not been tested nearly enough in the past couple of weeks by all people involved (including us) to have complete confidence in the new ordering solution. I urge all users of this new feature to followup with Butmac directly to confirm your orders have actually being received in full. Give it a few minutes at least before following up. As I understand it, it might take a few minutes for orders uploaded via c9 to clear/process. This precaution should only be necessary for the next couple of weeks while new system is settled in.
In c9, instead of selecting print order. Select export order.
Now select export method of Butmac AX. You might need to select button 'Change Export method'.
Then configure export (initially).
Order will be sent, no further action required. (But followup to confirm order was indeed received until you have confidence that the technology is reliable)
Includes database changes. You need to log all terminals out during upgrade
Tweaks to how importing parts into point of sale behaves to make it more robust. Covers all importing, including expanding part kits, processing web orders, converting quotes/estimates etc etc. Key changes:
Other changes:
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