• Options for finer grained control of prniting per line discount information on a spares/workshop invoices.  Globally or on a per customer basis configure following 1 of 3 options
  • Never show per line discount figures
  • Only show per line discount figures for line items which have either a line item discount or affected by margin based discount
  • Show discount figures on every line item that is discounted.
• Workshop estimates : option to copy/clone an estimate to form a new estimate
• Modify customer: access print address/shipping label from here.
• Miner : ability to access view/modify customer via miner
• Price file import changes to deal with latest silliness from KTM, where part number "451 30 007 000 A" supercedes to "451 30 007 000  A", where there are two spaces before the last A on the second part meaning that if you ignore spaces, you essentially have a looping supercession chain but if you pay close attention to spaces they are strictly 'different' part numbers. C9 will now skip over parts that loop on themselves after stripping spaces and slashes, which should give the desired outcome for KTM price files.
• Bugfix with remote fiche diagrams, if linked to supplier with invalid/deleted/removed diagrams : diagram refresh would fail. Now fixed.

Article here about recent surge in cryptolocker infections on computers in Australia.

http://www.abc.net.au/news/2015-08-09/australians-paying-thousands-after-ransomware-virus-infection/6683618

It is an exceedingly nasty piece of work that randomly encrypts files on your computers. C9 has seen two dealerships infected by this in recent weeks which completely destroyed c9's database in both instances.  Although with online backup we are able to get you back up and running on c9 in 15 minutes or so (which we did in the two instances that occurred),  this thing is indiscriminate and will happily encrypt all sorts of things on your computer that you need to run your business, excel files, other non c9 programs, email, etc.  It will ruin your day, your week and several weeks after that.

Two things urge you to do to help avoid this nasty.

• Get decent antivirus and keep it up-to-date

• Don't open email from unsolicited sources, especially attachments that look serious with headings like 'ATO tax audit', or 'FedEx shipping details', but where there is little or no description in the email itself.  Basically never open attachments unless you are expecting and attachment before hand, i.e. you've asked a supplier to send you something.

Finally, for those few dealers that still are not using c9's online backup tool, highly recommend you get on it.  It will save your bacon one day.  We've restored over two dozen systems over the past couple of years now.

Changes to import price file from c9 repo to allow importing multiple repo's into a single c9 franchise.  i.e. For a Honda dealer that has M/C, Marine and P/E,  but only one franchise called Honda, you can map all 3 from c9 repo to your franchise.

C9 also now distributes Honda price files to Honda dealerships 🙂 via c9 repo mechanism. Following page, for Yamaha dealers, now also applies for Honda dealers.

http://c8software.com.au/wp/2015/02/for-yamaha-dealers-c9-provided-price-files/

Bugfix : spares point of sale bug, when F12 pickup, go out of point of sale then come back in, if another terminal does F12, system should try to lock to pickup. If user cancels invoice was not being cleared and put in a state where it might invocie out without adjusting parts on hold.  Now fixed.

Requires database changes. You'll need to log all terminals out during upgrade

• Print Customer country on key reports.  Spares invoices, statements and address labels.
• Tweak email notification so that email 'from' used depends on department utilised. So  of using default email address for spares received notification for example, instead use the spares department email.  Applies to most places where email is sent, including emailing invoices.
• Print accessory order : include complete name of the accessory supplier.
• Workshop checklists : option to suppress some checklists from progress/tax invoice.  For internal checks
• Receive Spares: option to receive exempt items.  i.e. for imports
• Workshop : option to set default discount scheme to parts only or entire job (in Main Setup Screen)
• Line discounts on workshop/spares : interpret a discount of 0.01 as being no discount instead of applying global discount on these items.  So you can set a default discount on an invoice but indicate some items are not to be discounted
• Franchise: include new options to support automated supplier integration. Will shortly support automated service record integration with Honda.

About a week or two ago Vic roads modified their Online Registration lookup to include mechanisms to ensure that the user of the website is a person, not computer software.

This has broken c9's integration into Vic Roads indefinitely. Unfortunately for c9,  the system Vic Roads implemented is quite thorough and not even worth attempting to try to workaround it.  Way such systems are normally implemented we could of modified c9 to show you a capture box, like this:

And ask you to key in the words into c9 to get the rego details, but not even this is possible.

I have called Vic Roads to explain the issue and see if an alternative is available. Turns out a few other people have been hamstrung by this recent change in what was originally a very useful service from Vic Roads.  They don't have a solution but say they are overhauling the IT systems, implying that they may or may not add focus to web service/ B2B solutions, but there is no definite project, no timeline and at this stage we cannot provide a path forward until Vic Roads provides something.

Online reigstration lookup was immensely useful tool.  Kinda sucks to receive some toys only to have them taken away from you a few months later, but there is little c9 can do further at this time other than wait.  NSW and QLD integration still working at least.

Includes database changes. You will need to log all terminals out during upgrade

• Tweaks
  • Point of sale , nag if try to continue a sale with line items of 0 qty required
  • Business Activity, option to filter based on whether line item in report contains full GST or is in any way exempt. Also ability to apply filters to all segments of report (enabled by default because this is more intuitive, disable to revert to old behaviour of this report)
• Many GL/Activity tweaks and fixes
  • Journal costs and rebates on unit sale under a separate GL posting so alterations to these at a later date are journalled easier/more intuitively
  • Fix GL on spares purchase to refine GL code to ABN input credits
  • Fix GL dating on adjustments to unit line items (like rebates and curtailments) so they are consistent with activity records
  • Fix GL deletion of unit lines not updating the GL
  • Had some GL records where item date did not match posting date, not a functional issue yet but would be later when GL tally optimisations are implemented
  • Had some GL Records recording incorrect date in 1801 in some rare circumstances, now fixed.
  • GL rebates clearing : refreshes periodically
  • GL : missing warranty claim on supplier
  • Activity Report : missing rebates collected
  • Activity Report : missing unit purchases, flagged with a different type code so easy to separate out if required
  • A few other tweaks and fixes here.

This version fixes a fairly significant defect introduced with recent addition of trade discounting schemes.  The system would not under some circumstances memorise individual line item discount previously recorded and would instead default to selling a part that should be discounted at it's normal retail price. The discount can be rekeyed, but the system was failing to recall the previously rekeyed discount.

Affects invoicing out received orders, converting quotes, processing web orders etc.

Last version broke search by phone number. Not sure how this happened, think process I use to 'compile' c9 was somehow damaged. Now working in this update.

• Workshop
  • changed wording of tax invoice so pickup date is worded as 'tax invoice date'
  • allow printing of a pro-forma invoice : view job, print invoice will print a pro forma invoice, not a full tax invoice if job is still in progress
  • show pickup date in view customer under workshop tab
• Spares
  • F11 add order part will default part to preferred default order type based on franchise
• Customers
  • Statement conditions were being generated for wrong period.  Should be created for period just elapsed not next period.

Account statement conditions not working with general ledger activity causing unbalanced journal entry errors.  Changes:

• Added two new GL codes : AR penalties (income) and AR rewards (expense)
• Fixed GL handling of statement conditions to use above new GL codes.
• Ensure statements/penalties are written on separate postings instead of a single journal posting
• Bugfix with print statement, was not refreshing regenerate statement condition option correctly under some circumstances

Other stuff:

• Search by phone number, in search entry, handle things like spaces correctly. So '5422 2255' and '54222255' and 03 54222255' yield same result
• Added hot keys to make print part label more accessible. (F9 from view/change part, then 1 to print a single label)