This morning we have commissioned more web database servers.

The servers provide us with more storage capacity and more redundancy.

Also you should notice that  web page load times feel more responsive especially parts diagrams should now feel near instantaneous.  Previously load times were approx 1 second to load a parts diagram onto the screen.  Load times are now several times quicker than this.  There are further things we will be doing over the coming weeks to improve this even more.

C9 will now generate miner report to fulfill reporting connected to Honda Bulletin SBMC1316.

To generate,  goto miner.  Select load standard query. Select the query under 'Honda' section called 'Service Record'.  Click process query and select reporting period.

Includes database changes. You will need to log all terminals out during upgrade

New tables in view customer window:

• 'Invoiced units' :  show all units sold/purchased/on deal/on consignment for the selected customer.  Easily access invoice reprinting (previous method to retrieve an invoice report was cumbersome, new tab makes reprinting easy)
• 'Activity' : provides a view of all activity on the customer similar to output in Business -> Activity except only shows activity specific for the selected customer

Print barcodes.  Adding parts now more intelligent

• Checks if keyed/scanned barcode is same as highlighted part.
• Performs canonicalization of parts as per point of sale (i.e. strip leading 0s, follow supercessions)
• Checked if keyed/scanned barcode has not already been added to barcode list)

Visual tweak to setup screen. Last update included an option that was visible on all tabs : should of only been visible on spares 2 tab.

Print barcodes from received order.  New option in setup allows you to print barcodes for parts received for customer as well as parts received for stock.  Only receipt/reserve/invoice parts. Does not print for parts ordered for workshop or sales department.

• Quickbooks sync : allow CostOfGoodsSold+Expense accounts to be selected when selecting account to assign freight to (previously would only allow you to access Expense accounts)

• Export OPEA Order : recent changes broke c9's ability to memorize whether or not order was to be saved as a file or emailed.  A significant problem when exporting Suzuki orders. Now fixed.

• Import KTM Fiche : another attempt to get importing of Dukes working.  Also automatically filter out X-Bow.

• Workshop - ability to define special type of workshop job for tracking sale of parts to the workshop as an overall department. Slightly experimental idea.  At the moment it is bare bones, if it flies will develop further with supporting reports etc.

To setup goto Setup -> Other Settings -> Internal Workshop Jobs

Create a job in the list , like this:

Now in spares, point of sale. When you F10 a job and select workshop,  internal jobs will be visible at the top of the select job list.  Internal jobs are only visible when you go to them via Point of Sale Complete.  In normal workshop mode, they are invisible.

• Messenger changes
• Outbound Email can now connect to TLS mail relays
• Internal tweak to how messenger settings are handled : brings things a step closer to moving management of messenger configuration into main c9 config
• Import KTM diagrams : attempt to fix import of missing Duke diagrams (attempt failed. See next release).

Includes database changes. You will need to log all terminals out during upgrade

C9 now allows you to configure a 3rd type of order on a per franchise basis to compliment Daily and Stock orders.

e.g. for KTM the 3rd type may be 'Road', for stuff that would be expensive to send overnight

e.g. for Suzuki Emergency Orders.

The 3rd order type is designated 'A', or 'Alternative', or on some screens it indicates the name you assigned the order type.

To configure in c9 goto add/edit franchise and modify the franchise.

Other changes:

• Add hoc order : ability to F2 lookup part number
• Modify unit screen resizing tweaked so it behaves better

Tweak to part number fuzzy matching logic to allow you to configure a rule that says if part number does not match, try dropping first <n> characters off the scanned part number and try again.

This is useful for dealers migrating away from systems which encode supplier in first three digits. i.e. like Biscount.  With this c9 can scan supplier barcodes and biscount printed barcodes either of which may be physically attached to stock during transition period.