Parts Magician queries can now provide info for stock availability for dealers who are offline.

So when you send a parts magician request, other dealers do not need to be online in order for that request to be instantly answered.

The system only works for c9 dealers that use c9's online backup service.

The best of both worlds : the accuracy/relevancy of realtime enquiries combined with the availability of a 24x7 database

• Added ability to select customer by a unit. i.e. such as rego number or vin or filter down on unit type
• Lookup parts in various lists. Previously results were sensitive to dashes and spaces and you had to key in part without them. Now fixed.  (select part,  edit price file, delete part, add parts to barcode print, + 20 or so other windows in c9 dealing with part numbers).
• Unit sale invoice at high detail : print line items with GST (so is consistent with spares and workshop)
• Spares import quote : ask user whether they want to use quoted prices or current prices

• Open/Save files. At various points were c9 needs to open/save files c9 now memorizes where you last opened/saved a file for a given type of operation and defaults to that next time you perform that operation. i.e. if you imported a OPEA price file for Yamaha from c:\yamaha\ it will memorize that for next time you import a yamaha price file. It will track the path used to export a miner report differently, or the location where Honda Fiche database files are stored for example. There are about 20 different types of path c9 will now separately track.  Tracking is per terminal only, so different terminals may store price files in different paths for example.
• Dead stock export
• Overhauled export so you can better tune what parts to export. i.e. All, or only parts where min/max=0 or parts which have not moved for a while
• Allow export of one franchise or all franchises
• Export stock file for part mart
• Modify workshop job : when user changes any of the 3 job type categories intelligently regenerated the job description and notes
• Spares Point of Sale : when switching to another section in c9 using new UI Design, memorize parts in point of sale and restore part list when point of sale option is selected again

Recent screen resizing code broke a couple of critical windows in c9.  Notably database manager and manual backup windows. Now fixed.

• Point of sale print options
• Configure printing reserve/laybys to print to docket. Previously would always default to A4
• Configure 2 copies to only print two copies if printing to docket printer
• Workshop line item discounts : print on estimates.  Also tweak printing of discount total line to show discount percentage if relevant. Also increase paper real-estate estimate prints on so it uses same page margins as invoice
• Tweaks to a few windows with new window resizing code
• Point of sale : bug with last version : highlight bar on items would remain even though keyboard focus was elsewhere. Result was confusing behaviour

C9 has provided the industry online OEM diagrams and shopping since 2011.  We now have over 20 dealers running OEM shopping websites with OEM parts from over a dozen different manufacturers. C9 is, by a huge margin, the market leader in providing modern technology designed for a modern retail environment in the motorcycle industry.

Recently Suzuki Australia has began to offer their own solution, in conjunction with a 3rd party web site designer Fox Digital Web, giving dealers more choice for online EPC.    A dealer can assess which solution they feel works best for them.  We believe that c9's solution is a better solution for dealers.  Some of the reasons why we believe our offering is best:

1. Price:  A small setup and training fee ($400) and an ongoing cost of $50 a month
2. Delivery:  Can be setup very quickly, especially if you just want to include OEM diagrams on an existing website.  The system can be up and running in a few hours
3. Features:   Diagrams are hotspotted so users can click on the diagram to select items.  Shopping is integrated into the c9 dealer system so orders appear in c9's point of sale instantaneously.  Pricing and available quantity information is integrated and real-time up to date.  Change a price in your DMS and it automatically instantly updates the price on the website.  C9 website also allows you to list accessories, bikes and other website content.
4. Quality and Relevance:  C9 includes all models available from the dealers EPC resource, including 2013 and at time of writing some 2014 models.  As at time of writing,  Suzuki has a much shorter listing of 2013 models though they are slowly completing the list.
5. Other Suppliers: Include other diagrams from other suppliers on your website without additional cost

Includes the beginnings of long standing request to allow windows to be resized to take advantage of available screen real-estate.  Most windows with lists in them (i.e. select franchise) can now be resized.  Existing resized windows such as point of sale have been tweaked improved.  Further improvements will happen incrementally over time in the course of normal development, including being able to resize some screen which currently do not resize (i.e. deals) and tweaking some windows which may resize in incorrect ways.

A new version of remote client has been created as part of this release to take advantage of these changes.

More suzuki EPC tweaks.  Previous versions included smarts to try and only import the diagrams relevent to the year+region of the item in question. i.e. if presented with following

CRANKSHAFT (GS500L2 E24)
CRANKSHAFT (GS500K4 E24)
CRANKSHAFT (GS500K4 E03)

System would only import the first one when trying to import 2012 GS500

The solution broke down though in the following case:

TRANSMISSION(1)
TRANSMISSION(2)

It was trying to match 1 and 2 to some specific unit year/region/model particular.  Tweaked logic so that if nothing fits then bring them all in just in case. This will still result in system mostly filtering irrelevant diagrams though it will now moreso err on the side of importing too much rather than not enough.

Includes database changes. You'll be forced to log all terminals out during upgrade

• Import Suzuki EPC
• You can now fine tune list of bikes imported to fix errors and omissions prevalent in Suzuki's framelisting file
• System allows you to configure certain regions that are always preferentially imported. i.e. Import E24/P24 if available and ignore all else for a given model+year combo even if there are rules for them
• View remote EPCs - improved logic to detect when a remote set of units has changed and c9 needs to refresh it's local cache
• Tweaks
• Warn user if odo reading is blank on complete job
• Edit Franchise : added filter options for showing parts online. Options are: A) show everything B) only show items currently in stock. C) do not put this franchise on the web
• Modify workshop : ask user if they want to append notes to job if they add/change job type on the job
• View workshop: pending weborder notification now appears here too
• Unit stock list : option to filter based on new/used flag

Includes database changes. You'll be forced to log all terminals out during upgrade

• Modify Customer : ability to pick/lookup suburb postcode pairing.  Same for franchise/accessory suppliers.

• Workshop job schedule : significantly improved the ability to organise and prioritize jobs and move jobs up and down.  Previous version allowed you move jobs up and down but there were a few niggles with the way the system worked especially when a new job is added : one would normally intuitively expect a new job to appear at the bottom of the list but this was rarely the case.  Note that part of this upgrade system will reset order of jobs to default : unavoidable consequence of this change.
• Tweaks
• Tweaked recently added link remote diagram feature.  Behaviour/requirement to link a local franchise to a remote franchise is unintuitive.  System now pops up a confirmation page that should hopefully simplify
• Cash till : warn user if the current till number did not record any operations for the day and let user know what till no the report will be based on .  Prior behaviour was confusing in this scenario
• Miner : part description getting clipped. Fixed
• Import Husaberg from DealerNet.  Did not detect Aussie bikes correctly also incorrectly reported login error when all units are classified as excluded.