• You can now print more detailed fine print on bottom of spares, units and workshop invoices.  The fine print can be setup to be different depending on whether sale is an account or cash sale.  To configure fine print goto Setup, Browse setup tables, dealership details and select the tab 'invoice fine print'.  Rest should be self explanatory
• Sell gift cards : for systems where clerk keys are disabled selling gift card (or refunding a gift card) would still ask for a clerk key. Now fixed.
• Workshop printouts : repair authority, job card and job in progress card.  If workshop job has 'select unit later' checked these printouts will now print out a 'slot' with blank unit details. Allows techs to write in information on printout for later data entry.
• Order spares.  If spare part in question has a zero list price, then assume cost price of item on order is lastincost (only works for stocked items ).
• Miner
• Customer query now provides finer grained control over bulk email/sms marketing filter. So you can select customers for following:
• List customers who have explicitly requested to opt out of email/SMS promotions
• List customers who are opted in but c9 does not have either an email address or mobile phone number on file for them
• Improved performance/load time of certain miner queries. Particularly filter conditions which in query window are setup as radio buttons. e.g. Workshop status filter.

• Print Workshop invoice : would print unit custom fields on jobs where there is no unit.  Fixed.
• Orderbook - find/find next feature was busted. Now fixed
• New command line option /orderbook allows you to have a desktop icon that opens up immediately on the order book
• Customer statements: option to only print the outstanding balance, not aged trial balance.  To 'guide' customers to the correct amount they should be paying : i.e. their total balance.
• Cash till report : more tab order tweaks. Reorganized gold/silver and modified calculation to move focus of print summary button as soon as till balances
• New Suzuki EPC Online system, part list saved locally is slightly different to part list saved from old CD based EPC.  Modified c9 to cope with both
• Harley Davidson reporting changes
• Obsolete parts take stocked part creation date into account. i.e. do not consider parts obsolete that where only recently added into stock and not yet ever sold
• Accessory inventory and merchant inventory selectors not working correctly.  Fixed

Note: 4.294 broke cash till print summary. 4.295 fixes this break.

Bugfix : recent changes to handle different Honda EPC export partlist file format broke c9's ability to import previously supported format.  Obscure bug relating to how certain file types are handled ( binary file driver not clearing error flag on successful open file).

C9 should now be able to successfully handle 2 different file format types with this version.

• Spares Order Book : more work on building out this new feature. Should be usable now as an alternative mechanism for managing spares orders.  More work is underway, at this stage only small visual/usability enhancements.
• Change part
• Re-added change part function : under utilities
• When you press F2 c9 memorizes previously successfully modified part, and positions browse at that part
• Add Stocked Parts
• Default Stk Qty and Max Reorder Qty can now be changed via setup
• If you add a stocked part with an initial qty greater than zero, c9 will now store a separate stock adjustment record for that initial qty creation
• EPC diagrams
  • Embedded latest listing of Australian Suzuki models.  Used more reliable method of generating the list than previously.  (Previous list generated from frame listing pdf file).
  • Include option to export EPC meta data as a CSV export file
• Bug fixes & Tweaks
• Import parts from Honda EPC into Point of Sale:  it appears as though Honda EPC export partlist file format has changed and c9 cannot cope with newer format. Modified import so it can cope with current format or older format
• Shared File Copy Tool : bugfix with file selector. Would not open file browser and c9 would lock up requiring you to force exit c9 to continue. Bug introduced with recent addition of image preview on file browse. Now fixed.
• Dead stock report.  Analyzing sales history was not taking into account when the item was initially added into inventory so it would list stocked items recently added but as yet never sold. Now corrected.
• Cash Till Report : correct keyboard/tab focus order

I just rebuild and installed a new version of c9 remote access java client/applet.  A few minor fixes and tweaks included; such as proper handling of Escape key on Mac OSX clients.

Bugfix : When you f6 a part with intention of modifying qty on hand, under some circumstances the changes are not saved but a record of the adjustment is created.  Now fixed.

Specifically : this will happen if you press f7 while in the f6 screen.  Trying to save the part after this would open error window 'part xxx could not be updated'.  But an adjustment record would of been created.  Problem is two small bugs working in concert.  Both bugs now fixed.

C9 now permits integration into bikesales.com.au.

When the integration is in place, any units you nominate on your floor stock will be synchronized to bikesales.  If you sell or otherwise remove the units from the floor, the listing will be removed off bikesales.

Synchronization happens each night. Listing changes should propagate shortly after 5 am.  C9 will send you an email overnight advising you on synchronization status.

Read more...

Requires database changes. System will force you to log all terminals out during upgrade

• Workshop
• Workshop used to have the ability to configure 'merging' of timesheet labour onto a job. i.e. merge on same day, same week, always, never etc.  Since recent changes to add ability to track break and idle time this ability was lost and c9 did not respect the configuration setting and always merged labour. Now fixed.
• Print workshop invoices. Option to merge all labour into a single line item. Option is in setup.
• Pickup job.  Recall date displayed is nothing like recall data initially entered into complete screen. Now fixed.
• Units - add note field on view/modify unit
• Import OPEA price file - include option to set a base markup if discount % on import is zero. (Franchise markups apply ontop of this)
• Orderbook - add collapse/expand and added filters for finished parts vs finished orders

On of the most difficult parts of a dealer business operation, and thus the c9 product, to conceptualize and operate is spare parts ordering.  It is also the area where some customers use improperly or even fall back to using manual processes outside of c9.

We are now experimenting with a new visual design approach with the intent of making ordering simpler and more intuitive.  The result of which is now partially implemented in c9.

What we are trying now is to model spare parts like a more classic order book. Where all parts on order are listed and managed from.  The electronic book will convey all the advantages of computerization : rapid searching, filtering and reorganization of the information; yet it will present all information in a single location, just like a paper order book. Hopefully, the best of both worlds.

This is a work in progress and incomplete.  Early results have been shipped to canvass early feedback and suggestions.

Following is main screen shot with key elements highlighted.

• Orders - added new window called 'order book'.  Experimental new design for order handling trying to find ways to visualise spares ordering system to make it easier to use and manage. Current implementation is incomplete and read only; pending customer feedback. Please take a look and let us know what you think.
• Bug fixes / Tweaks
• POS refund. Could not modify amount of freight refunded
• Fixed printing detail list of txns on business activity report.  Last version damaged this function.
• Job pickup. Do not open till if warranty repair