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Release 4.288 May 11, 2012 barney
  • Tweaks and Ergonomics
    • Tab order : fixed on cash till report and spares refund
    • Business Activity
      • Separate refunds into cash and account refunds
      • Spares refunds : system was miscalculating GST on refunded parts that were not restocked
      • Running report then changing date range would cause error to popup. Now fixed
      • Calculation of inc sales and ex sales on report improved.
    • Spares Ordering
      • Display part + description on add/modify window
      • Refresh line total correctly on adding part
      • Display total parts received
    • Job card : print unit custom fields
    • Job pickup/invoice/warranty
      • Tidy up footer for warranty jobs
      • Print unit custom fields
  • Bugfixes
    • Cancel/delete voucher would fail with error message and exit window. Now fixed
    • Business - trying to change payment method on activity item would crash c9. Regression bug introduced when 2 more instrument slots were added in recent version.
Release 4.287 May 10, 2012 barney

This version includes database changes. You will be forced to log all terminals out during upgrade

  • Orders
    • Added notion of being able to flag suppliers that allow shipping direct to customer (i.e. Polaris and Toro) and flag customers for whom shipping directly to makes sense.  When these two conditions intersect on any parts on order, when order is printed user is given option to split out the order (if there are a mix of shipping destinations for parts in current active order), and when shipping destination is to a customer, the alternative shipping address is prominently displayed on the printout.
    • Bug : if you were to order a part and print an active order on different terminals at the same time, there was a slight risk the part would go onto the order being printed but would not appear on actual printout. Result is part never gets ordered.  Now fixed.
  • Quotes. Quotes now track whether or not they have been converted into something else (another quote, an invoice). If a quote has been converted then by default, F7 import will not show these. But there is a checkbox which shows all quotes, open quotes and converted quotes.
  • Workshop warranty : screen was not displaying paid amount from supplier for paid supplier warranty jobs
Release 4.286 May 9, 2012 barney

Includes database changes. You will need to log all terminals out during upgrade process

  • Workshop - added more sophistication to warranties
    • 2 different types of warranty jobs
      • (existing) dealer warranty. Cost of job is born by dealer
      • (new) Supplier warranty where supplier will pay for some/all of the work
    • Supplier warranties track whether or not supplier has paid for job
    • Supplier warranties track how much supplier agreed to pay
    • Ability to run reports that show unpaid supplier jobs.
    • Ability to run reports to analyze difference between cost of work and what you were paid by supplier
    • Ability to bounce jobs around. From paid to not paid, from dealer to supplier and back
  • Business -> Deposits held report. Show breakdown of account deposits held. Including reference description on individual deposits made.  Existing summary of account balance is still visible, but breakdown is also provided.
  • Bugix: Sync to MYOB or Quickbooks. Under some rare circumstances based on user actions it was possible to sync changes to accounting package but for c9 not to record updates made into c9. (If you started configuring a sync, then cancelled it, and then started the sync again and then exited c9 immediately. It would appear to work but the database updates would not actually be saved)
Release 4.285 May 8, 2012 barney
  • Payment methods
    • Added two more payment methods.  Maximum of 8 in total
    • Redesigned select payment method screen to 'vertically' compress depending on number of payment methods configured. If you configure all 8, window will be very tall. if you only configure 3, window will be shorter.
  • Bug with add floorplan costs.  System would calculate trust receipt value to nearest dollar in this window. If you went to pay out a unit whose trust receipt was not exactly a dollar figure, system would write a curtailment into the system to the nearest value of the TR. Because of this curtailment added during payout will be incorrect, either slightly under or over depending on rounding. Now fixed.
  • Spare parts - print 2 copies of invoices. New setup option : only print 2 copies for account invoices only.  Other invoice types will only print one copy.
Release 4.284 May 6, 2012 barney

This version includes database changes. You will be forced to log all terminals out as part of upgrade

  • Added gift cards
  • Tweaks
    • Optimized database performance of key business/cash screens and reports: Activity, Cash Till Summary/detail and business audit. All these functions should now complete near instantaneously, whereas before it could take a few seconds.
    • Cash till detailed report. Indicate reference type. i.e. 'W' for workshop job. Activity: show reference type.
    • Credit spares invoice.  Preset freight/other to credit based on original invoice. Only do this if invoice has not already been credited
    • Select Workshop job.  Disallow double click menu access. This can create some confusing recursive function access behaviour
    • Print A4 Spares Reserve. Print words 'Qty Held', as opposed to 'Qty Sup'
    • SMS workshop job ready.  Cost in message is now less deposit. Previously was full price of the job. Email notification provides more detailed breakdown. Old SMS behaviour can be reverted. Goto setup, notification. Changes appropriate message by replacing {cost} with {fullcost}
    • Merge/Split unit.  New units were defaulting to GST exempt. Now default to inc GST
    • Workshop.  Allow modification of spare part description copied from spares department.
  • Bugfixes
    • Profit summary : was calculating COGS on spares on workshop incorrectly
    • Add similar unit. Recent changes fixed one corner case but created a multitude of problems for common cases. Details lost, price and line items lost and GST exempt status. Now fixed.
    • Display error. Sell parts to workshop job, on select job it would show last customer you where looking at on a dealer job. Now blanks out customer details.
    • Fix descriptive text on unit main menu
    • SEll Unit.  Annoying behaviour where if you add a unit to sell, each time you select first wizard pane it pops up a select unit window
Gift Cards May 6, 2012 barney

A long standing feature omission in c9 has now been plugged.  The ability to generate and track gift cards.

Gift cards have the following broad features:

  • Generate gift cards internally to c9
    OR use c9 gift cards to keep track of gift cards you have already issued/printed. i.e. http://www.plastic-cards.com.au/
  • Track various information against cards
  • Track gift cards and what they were used to purchase
  • Security features that make c9 gift cards difficult to counterfeit
  • Use gift cards to service any POS function in c9 where payment method is requested
  • Use Multiple gift cards on a single purchase. Or mix gift cards + other payment methods. i.e. gift card + cash.
  • Track consumption on a gift card and use it many times for multiple purchases upto the original value of the card

Read more...

Quick update…. May 2, 2012 barney

Currently working through a large backlog of items.  No newsletter yet, over the weekend hopefully.  Also working on new version of c9 that includes Gift Card support and fix a number of minor bugs and annoyances reported over past few days.  I hope to get back on top of my workload by end of Monday at the latest.

Mac OSX Installer April 29, 2012 barney

Apple Mac tragics rejoice.  C9 now provides a Mac OSX terminal installer.

Goto our downloads page and you can find it there.

C9 is based on java architecture and because of this it is possible to run it on any modern operating system.  It has been tested on Windows XP and onwards (99% of what retail bike industry use), Linux (what Barney uses) and now Mac OSX.

The only requirement is that the OS is able to run Java 6 or above.  One of the many limitations Mac users are forced to suffer is that Java availability, in the past at least, on Mac is notoriously tardy compared to Windows and Linux.  Getting Java 6 onto older Mac OS versions can be something of a task.

 

Other reasons why you should preferentially run C9 on Windows instead of Mac OSX

  • Support.  If something does not work under Mac for whatever reason we will not be able to provide level of support to diagnose and fix such problems as what we can provide for Windows users.  If you call us with a Mac OSX problem brace yourself for the possibility that we will not be able to fix it at all.  For business continuity make sure you have a fallback plan to a windows machine.
  • Some things do not work at all
    • Receipt printing (it could be made to work, but currently it probably doesn't)
    • Barcode printing does not work out of the box. You have to manually install your own 3of9 barcode fonts to overcome this
    • Integration with Windows software, Quickbooks, MYOB, and various EPC systems will not work
    • Importing Honda, Suzuki and Yamaha diagrams is not possible. (You can view them though, so import them on a windows computer).
  • Some things do not work that well
    • Fonts, screens and reports.  C9 screens and reports are designed to work with standard windows fonts and layout does not dynamically factor in font metrics. Result is that some instances text layout looks ugly and overlaps other controls/text.  Best way to deal with this is to copy windows fonts into you Mac font list.

 

Release 4.283 April 29, 2012 barney
  • MacOS changes
    • Changes to better emulate MacOS program lifecycle
    • Fix slight difference in behaviour with MacOS Escape key in Java
  • Barcode printing. For dedicated barcode printers like Zebra, modified printer handling so c9 intelligently tries to select appropriate media and margin settings automatically.  Added a global config switch to go back to old behaviour in case c9 makes a balls of it.
  • Workshop Weekly planner
    • added ability to add generic notes into the planner
    • Added ability to open planner at any time while creating a new job
  • F12 customer pickup : order created date displayed will be invoice date for reserve orders
  • Workshop bug fix : (regression bug) was hiding completed button when it should of been hiding pickup button. Now fixed.

There are many ways to skin a c9 powered website. Various options available to you to help the dealer you are working with differentiate their online web business beyond the basic controls built into c9 itself.

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