Includes database changes, you'll need to log all terminals out during upgrade
This version includes a significant new feature : detailed workshop scheduling. Scheduling provides a proper calander like system for workshop service management tailored specifically for workshop servicing.
Features:
- Track availability, normal hours, public holidays, breaks etc
- Track specific staff availability, i.e. record annual leave and record non full time arrangements, i.e. tech X only works Mon-Thu.
- Jobs seldom run on time with frequent overruns/underruns/cancellations etc.
- Scheduler is fully adaptive/responsive and it will adjust on the fly. No need to drag jobs around to fill in the gaps created or wrangle overlaps
- Automatically respond to jobs taking longer or shorter, automatically compressing jobs when things change or jobs overrun
- Automatically provide visual alerts so that when job X overruns and impacts job Y's promise schedule
- Ability to flag work as beginning from a certain date and time, i.e because we are waiting on parts, so don't always compress. Allow other jobs to automatically push in to fill any gaps created by waits.
- Integration with workshop
- Integrates into c9 clocking so tasks will automatically reflect clocking results in realtime
- Changes to start date/effort on job card reflect on scheduler
- User Interface design
- Ability to track multiple tasks against a single job, even done by different techs. i.e. Tech A is doing rebuild while apprentice is fitting new brake pads
- Drag and Drop design
- calendar search
How to use
Setup - Default business hours
Goto workshop -> utilities -> Schedule Availability. Here you add rules that define the schedule. Rules apply from top down. So lunch break from 12:00 to 13:00 overrides business hours rule before it, so between 12:00 and 13:00 it is non available time.
Setup - Track techs on your calendar
goto Workshop -> utilities -> Staff. Change setting 'Mechanic with regularly scheduled work' to access feature. Also here you can create customised avialability rules for the tech : these overlay ontop of default ones from above.
Action : scheduler
Access scheduler from Workshop -> scheduler. Some tips on how to use:
- Left lists show time and techs and what is assigned to them
- Double click on tasks to tweak them: change task details (time required) or the underlying workshop job
- drag and drop tasks to move them around between techs
- Delete tasks when you finish. Completed jobs will automatically delete tasks
- Click on a task and click 'Clock' button in order to clock onto a job.
- Use search at top to search calendar
- Resolution at top controls granularity of visibility. allowing you to see more but get a more cluttered screen
- Right hand side contains all jobs in the system
- organised to prioritise jobs that might need your attention (not assigned, or running over their promise date)
- Drag jobs from this screen onto your calendar to place new tasks
- Double click jobs to edit the jobs directly