Fiche import changes

• Limit softway crawl to 2 threads.  Cleanly report error if page request fails to yield a diagram. i.e. because of credit limit
• Allow import of diagrams from other c9 based websites.

Requires database changes. You’ll be forced to log all terminals out during upgrade

• Vouchers can now be sold on account. Example : local lions club wanting to issue multiple gift vouchers but pay for them on their account.
• Suzuki Magician Query changes
• Recent changes to www.suzukinet.com.au broke C9 part query. Now fixed
• Query now consistently returns daily buy price as listed on Suzuki’s website.
• Integration into PC-EFTPOS.  (http://www.pceftpos.com/).  Allows c9 to interact with your EFTPOS terminal so that
• C9 sale does not proceed until EFTPOS Txn has been verified
• Preset EFTPOS Device with the correct eftpos amount

Once configured, within c9 during any of the point of sale entry points.  If you select payment method that integrates into PC-EFTPOS you will see a screen like this which guides you through EFTPOS process.

EFTPOS records are journaled in c9 database and accessible via Business -> Reports. i.e.

Other features:

• Handle EFTPOS transactions and refunds
• Ability to skip/abort integrated processing and fallback to manual EFTPOS processing during Point of Sale if necessary
• Careful handling of situations where there is an error or power failure during the middle of a EFT transaction.
• System will automatically recall last EFT Transaction if EFT operation failed halfway through to determine final outcome of the txn
• System will give you option to allocate completed EFT operations where there was a failure before c9 was able to issue an invoice (i.e. power failure) so you can flag that a prior EFT operation that worked covers an invoice when you attempt to re-create the invoice after power failure.
• System will allow you to reprint EFTPOS receipts via eft journals tracked in c9

This version includes database changes. You’ll need to log all terminals out during upgrade.

• F12 lookup now queries partmart.com : your franchise name must match partmart’s naming exactly for it to work on a franchise.
• Changes to underlying print system to better support label printing for Dymo and Zebra printers.
• Portrait/landscape setting is now memorised on a per label type basis, not globally
• System now shows and allows you to select paper type for a barcode/label printer.  The paper type is memorized on a perl label type basis. This is especially important for Dymo printers.  On the back of labels printed from a dymo is an indication of the label type. i.e. the below label is of type 99010.  Previously c9 would guess looking for a paper size that best matches the dimensions entered by the user.  Some combinations would cause c9 to pick a paper type with significantly different dimensions yielding unexpected behaviour on print.

• You can also select a4 or automatic selection (equivalent to previous intelligent selection option). A new option also exists : fix page size to what you keyin for label dimensions.
• Problem with error reporting on imagable width/height on printers like Zebra should now be fixed. C9 now automatically forces margins to be same size as the paper for label paper types which seems to eliminate this problem.
• Some printers, i.e. dymo, some right aligned printing is getting clipped.  This is because printer and java disagree on font metrics by a few hundredths of an inch. To cope with this, c9 does adds a bit of ‘slack’ to clip boundary on right most side of a right/decimal aligned string.  Also use a slightly different mechanism for calculating width of a string and ensure fractional components are rounded up.

Strange bug with spares invoices. On a small number of dealers, rarely, invoice sales are recording with deposit.  Cannot figure out the trigger or how to replicate this behaviour though I suspect for various reasons, that there are staff running invoices through in an unusual/obscure way which we’ve never anticipated or tested for.  This version includes additional guards to explicitly prevent recording of deposit on invoice sales.

Update : replicated behaviour. Staff are exiting out of complete screen after selecting invoice and then re-entering it. This is permitting them to key in a deposit amount. Now fixed this loophole.  Strictly speaking it is a legitimate usage pattern and it’s usage at this time has no negative consequence (assuming the end user knows what they are doing) but I am deciding to remove it from c9 anyway in order to constrain and simplify system behaviour and because I suspect that in the case of one user at least: they don’t know what they are doing and this is causing problems for them.

• Paperwork changes
• Include contract of sale for VIC, NSW and QLD
• Include redesigned Form 3 for NSW
• Paperwork now prints as pure PDF Files.  Benefits and consequences:
• Faster printing
• Ability to save as PDF and open in a PDF viewer
• Direct printing from c9 only works for some printers. Fallback is to open in acrobat reader and print from there
• Print deal : include option to supress warning on deal printout about the deal being a work in progress.  For use with finance companies.

• Add labour : relabel cancel button as close
• Allow cash till summary report to be previewed, so it can be saved/emailed
• Weekly planner : allow tech rescheduling from this window
• Timesheet report : create a printable version of this.  Shows all the techs across the week with job details included in the report

Bugfix with prior release.  On older slower terminals workshop job list would not refresh fully.  Fixed in this version.

This represents our first release after some heavy retooling of how we go about working on the c9 product.   4 months in the making and finally here.  As our new processes settle in and are fine tuned we expect to see this translate into alot of material improvement for the c9 product and how quickly we are able to evolve and enhance the product.

• Workshop
• Add labour : under some circumstances the system would flag labour added as discounted.  Now fixed.
• Print estimate : always print labour line items last
• Print job card : make customer name bold
• Units
• Show deal : show tally of items on a deal to show balance outstanding.  Useful for when deals are used as layby mechanism to show balance outstanding
• Bugfix with pickup spares on reserve or receipt invoice being put on a deal : would not actually add the parts to the deal. Now fixed
• Bugfix with pickup spares on reserve or receipt invoice being put on a deal : would not transfer any deposit taken on original reserve/order.  Now fixed
• Unit quote : you can now generate a quote for a unit that is not on the floor
• Convert deal to invoice. For finance/account sales make sure deposit collected on the deal is transferred across.
• Convert deal to invoice : would clobber rebates tracked on original floor unit.  System now more carefully merges rebates recorded on the deal and on the floor unit.
• Unit invoice : print odo reading if unit is second hand and odo>0
• Spares
• Bugfix with reclaimed deposit on prior spares pickup influencing spares invoice on next invoice on that terminal.  Problem is potentially serious, but rare.  Affected users will be notified individually.
• Receive order : check and warn user if an order of the same invoice number has previously been received
• Reprint invoice : hotkey F6 to select and filter invoices by customer
• Import KTM fiche : remove confusing ‘import all’ option

• Changes to unit formula calculation to better support SA stamp duty under $3000 by introducing a compact ‘case’ function which better handles expression of bracketed stamp duty rates.  Can be used to possibly simplify other bracketed stamp duty systems.  See below example formula for SA.

case(int(({DutyValue}+99)/100),x>=30,(x-30)*4+60,
x>=20,(x-20)*3+30,x>=10,(x-10)*2+10,x>=5,x,5)

Even more compact Version:

case(int(({DutyValue}+99)/100),x>30,x*4-60,
x>20,x*3-30,x>10,x*2-10,x>5,x,5)

• Bug fixes with printing deposit on Docket printouts where tax deposit is disabled (now hard coded default in c9 for past few versions). Deposit should be printed below tax invoice total and be factored in when calculating balance; same as how A4 invoices currently print.
• Tweak with import Honda EPC : permit null year imports which will allow power equipment and marine fiche diagrams to be imported.
• Print spares order tweaks
• Memorise checkbox options on a per franchise basis
• New checkbox option : collate.  When selected if a part appears on order more than once (i.e. 5 for stock, 3 for invoice #xyz), then collate into a single row on the report.  Mirroring how existing export orders behave.

This release contains a number of improvements for quickbooks integration

• Optionally synchronize freight component of invoice onto synced bills
• Ability to Optionally set tax code used for stock and freight line items
• When mapping a new supplier for the first time preset expense/freight/accounts payable and tax codes

Note that c9 nows connects into Quickbooks in a slightly different way so you’ll be forced to reauthorise c9 to access quickbooks after upgrading.