C8 Systems has been designed to maximise user productivity by focusing on making it as simple and fast as possible to perform operations such as selling parts.

With advent of graphical operating systems such as Microsoft Windows, the computer mouse has become the primary mechanism which people use to nagivate a computer program.

A mouse is good for 'discovering' how software works – you can click around and sort of figure things out most of the time.

A mouse is no good though for repetitive operations that you perform over and over again. Beyond RSI (Repetitive Strain Injury) the key problem with a mouse is that using a mouse is significantly slower. For example, a user familiar with C9 and keyboard shortcuts can sell a single part in less than 5 seconds, where a mouse oriented DMS can take substantially longer than this.

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C9 includes a new feature in version 4.156; the ability to report on multiple cash tills. For example your spares till and workshop till may be in completely different buildings.  This new feature now allows you to separate out transactions into multiple locations.  This post explains how to setup and use this feature.

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Miner is a “query builder” for selecting particular data from the C9 database. A business like a motorcycle retail shop is a complicated business operation, and the information in your business interconnects in complex and subtle ways. Although c9 contains some 70 different reports and a number of other data access tools, such as graphical charting; sometimes more flexibility is required. Miner is a tool which allows you to extract information and the inter-relationship of information and it permits you to do things such as export it, print it or use it as a basis of a customer mailing list mail merge.

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Price files from manufacturers provide information on spare parts, minimally:

• Part number and description
• Cost to you to purchase the part. (Many manufacturers will charge different prices for daily ordering or stock ordering.
• Optionally - Super-cession information
• Optionally information on recommended retail pricing

Manufacturers will typically provide these files via email, on physical CD, or via internet download. These files need to be imported into C9 for the prices to take effect.

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C9 now has an option that permits your system to perform backups to backup servers online. The backup information is generated live as you use c9. If you modify an account, perform a sale, receive a stock order etc, then that vital information is automatically backed up onto servers on the internet within a few seconds. Restoring from a backup involves downloading a backup file from the internet.
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Restoring prior data requires that you have a prior backup file from which to restore from. See How to create a backup For information on how to backup first.
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Alot of critical business data is stored in C9. It is essential for your business that this information is securely backed up and duplicated so that in event of catastrophic failure: such as a hardware failure, or fire or theft that the data is still safe and secure.
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The following explains how to use miner to get a list of all picked up jobs in a given date range.

1. Open Miner
Firstly from main menu open the miner screen.

2. Select Workshop Job
Make sure you have Workshop jobs option highlighted and then click on the <<Add Button

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