The following is a non-exhaustive list of key features added to c9 since the upgrade from c8 to c9. c9 represents a rebuild and modernisation of the foundations of c8; while preserving all of the c8 screens and behaviour; so the user experience and feel of the product is almost exactly the same. As such c8 to c9 is smooth transition with minimal learning. The modernisation opens up many new opportunities of which we have only exploited a small fraction of so far.
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Miner is a “query builder” for selecting particular data from the C9 database. A business like a motorcycle retail shop is a complicated business operation, and the information in your business interconnects in complex and subtle ways. Although c9 contains some 70 different reports and a number of other data access tools, such as graphical charting; sometimes more flexibility is required. Miner is a tool which allows you to extract information and the inter-relationship of information and it permits you to do things such as export it, print it or use it as a basis of a customer mailing list mail merge.

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Price files from manufacturers provide information on spare parts, minimally:

• Part number and description
• Cost to you to purchase the part. (Many manufacturers will charge different prices for daily ordering or stock ordering.
• Optionally - Super-cession information
• Optionally information on recommended retail pricing

Manufacturers will typically provide these files via email, on physical CD, or via internet download. These files need to be imported into C9 for the prices to take effect.

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• Bugfix with receiving orders. When receiving an order, when stock order is received prior to a daily order the system is supposed to automatically reassign parts to preference customer orders over re-stocking orders.  This functionality does not always work properly under some circumstances. e.g. (receiving a part into stock where 2 or more customers are also waiting on that part).  The system sometimes does not properly identify an opportunity to fill a customer order and places parts into stock.  This version fixes these issues.
• Point of Sale.  Point of sale used to have a feature that allows you to assign parts to order by customer to parts already ordered on stock order; thus skipping creation of a daily order.  This functionality creates too much confusion amongst users and is in part redundant because of fact that system will auto assign parts on receive order anyway.  The functionality has been removed from this version of c9
• Workshop select job.  Tabs like rego now allow you to type in a rego number to search for. Just like job no searching.

• Possible Bug fix with leasing software. Under some rare circumstances lease could corrupt and require remote support intervention to get system working again.
• Modified behaviour of move stock. It will detect if move stock will result in error due to duplicate part numbers and give you option to proceed but only move non duplicate parts. The system will also generate a printable report of parts that are duplicate for manual resolution.  Also recoded move logic show it should run faster.

C9 now has an option that permits your system to perform backups to backup servers online. The backup information is generated live as you use c9. If you modify an account, perform a sale, receive a stock order etc, then that vital information is automatically backed up onto servers on the internet within a few seconds. Restoring from a backup involves downloading a backup file from the internet.
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The following post explains how to add a new terminal to the network.

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Restoring prior data requires that you have a prior backup file from which to restore from. See How to create a backup For information on how to backup first.
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Alot of critical business data is stored in C9. It is essential for your business that this information is securely backed up and duplicated so that in event of catastrophic failure: such as a hardware failure, or fire or theft that the data is still safe and secure.
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The following explains how to use miner to get a list of all picked up jobs in a given date range.

1. Open Miner
Firstly from main menu open the miner screen.

2. Select Workshop Job
Make sure you have Workshop jobs option highlighted and then click on the <<Add Button

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