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Price File Importing February 15, 2011 barney

Price files from manufacturers provide information on spare parts, minimally:

  • Part number and description
  • Cost to you to purchase the part. (Many manufacturers will charge different prices for daily ordering or stock ordering.
  • Optionally - Super-cession information
  • Optionally information on recommended retail pricing

Manufacturers will typically provide these files via email, on physical CD, or via internet download. These files need to be imported into C9 for the prices to take effect.

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Release 4.155 February 14, 2011 barney
  • Bugfix with receiving orders. When receiving an order, when stock order is received prior to a daily order the system is supposed to automatically reassign parts to preference customer orders over re-stocking orders.  This functionality does not always work properly under some circumstances. e.g. (receiving a part into stock where 2 or more customers are also waiting on that part).  The system sometimes does not properly identify an opportunity to fill a customer order and places parts into stock.  This version fixes these issues.
  • Point of Sale.  Point of sale used to have a feature that allows you to assign parts to order by customer to parts already ordered on stock order; thus skipping creation of a daily order.  This functionality creates too much confusion amongst users and is in part redundant because of fact that system will auto assign parts on receive order anyway.  The functionality has been removed from this version of c9
  • Workshop select job.  Tabs like rego now allow you to type in a rego number to search for. Just like job no searching.
Release 4.154 February 7, 2011 barney
  • Possible Bug fix with leasing software. Under some rare circumstances lease could corrupt and require remote support intervention to get system working again.
  • Modified behaviour of move stock. It will detect if move stock will result in error due to duplicate part numbers and give you option to proceed but only move non duplicate parts. The system will also generate a printable report of parts that are duplicate for manual resolution.  Also recoded move logic show it should run faster.
Automated Online Backups February 7, 2011 barney

C9 now has an option that permits your system to perform backups to backup servers online. The backup information is generated live as you use c9. If you modify an account, perform a sale, receive a stock order etc, then that vital information is automatically backed up onto servers on the internet within a few seconds. Restoring from a backup involves downloading a backup file from the internet.
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Adding a new Terminal February 5, 2011 barney

The following post explains how to add a new terminal to the network.

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Restore C9 Data February 5, 2011 barney

Restoring prior data requires that you have a prior backup file from which to restore from. See How to create a backup For information on how to backup first.
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Manual Backups February 3, 2011 barney

Alot of critical business data is stored in C9. It is essential for your business that this information is securely backed up and duplicated so that in event of catastrophic failure: such as a hardware failure, or fire or theft that the data is still safe and secure.
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The following explains how to use miner to get a list of all picked up jobs in a given date range.

1. Open Miner
Firstly from main menu open the miner screen.

2. Select Workshop Job
Make sure you have Workshop jobs option highlighted and then click on the <<Add Button

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Release 4.153 February 2, 2011 barney
  • Bugfix: when responding to a parts magician request; if price of part is >=1000 then messenger would crash
Release 4.152 February 1, 2011 barney
  • Added workshop weekly planner. It shows a calendar and jobs in a planner style format giving feel for workload in workshop. The planner is also used when selecting calendar for setting job start date or job promise date
  • On Invoices change wording "Mail by cheque to:" to "Mail cheque to:"
  • Bugfix with online data sync. Sync freezes: backupclient unable to detect when connection to server is broken. Root cause is bug in networking, p2p virtual socket wraparound would serve ids already in use
  • Bugfix with modify unit. Changes to dutyable value where not saved.
  • Online data sync: Allow setting of recovery password in setup
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